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SPD Quality Improvement Experts

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... we need to really uplift the role of Sterile Processing and the role of technicians in SPDs across the country.

-Marcy & Gregg

Straight from the SPD Quality Improvement experts

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Episode 1: Join Marcy and Gregg as they explore the evolving challenges facing Sterile Processing in 2025. They will also share share their expertise on building strong departments through education and professional development!

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Episode 2: In this episode, Marcy and Gregg are identifying the four variables that every SPD manager needs to know, and how a shortage in any one area can lead to problems in your facility. Get ready to discover the variables that matter - tune in now!

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Episode 3: In this episode, Marcy and Gregg are tackling how staffing shortages in Sterile Processing can impact quality, patient safety, and hospital costs. What is the true cost of short- staffing in our healthcare facilities? Find out in this episode!

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Episode 4: In this episode, Marcy and Gregg tackle a critical issue — incident reporting and tracking systems in Sterile Processing. From missing instruments to quality discrepancies, they dive into why errors often go unreported. Tune in here!

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Episode 5: In this episode, Marcy and Gregg will uncover the real impact of Sterile Processing errors. From missing instruments to bio-burden and wet packs, our experts break down the most common SPD errors!

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Episode 6: In this episode, Marcy and Gregg focus on effective communication between the OR and SPD. If you're looking for ways to improve communication, reduce delays, and enhance patient safety, this episode is a must-watch!

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Episode 7: In this episode, our experts will tackle one of SPD's most chaotic challenges - managing loaner instruments. From surprise tray drop-offs late in the day to missing communication from vendors and schedulers, they'll cover it all!

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Episode 8: In this episode, Marcy and Gregg break down the real cost of SPD errors, in time, money, and patient safety. From the $5,000-per-error price tag to the surprising truth about why “more education” isn’t always the fix, they'll cover it all!

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Episode 9: In this episode, Marcy and Gregg explore one of the biggest challenges in Sterile Processing today: balancing surgical volumes with instrument inventory and SPD equipment reliability. Don't miss this episode!

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Episode 10: In this episode, Marcy and Gregg are tackling efficiency. They'll share practical, data-driven strategies to improve workflow, reduce repair costs, and enhance collaboration between the OR and SPD teams. Tune in today!

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Episode 11: In this episode, Marcy and Gregg dive into one of the most critical, yet consistently overlooked, opportunities in SPD today: specialization. Learn how your team can improve efficiency, optimize processes, and keep cases running smoothly!

Contact These Experts

Do you have questions about SPD Quality Improvement?

You can connect with Marcy at marcy.konja@specialtycare.net and

Gregg at gregory.agoston@specialtycare.net.

Learn more about SpecialtyCare by visiting their website.

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